Supported Browsers for Patrons
- Microsoft Internet Explorer Version 7 and higher
- Firefox version 3.5 and higher
- Google Chrome version 10 and higher
- Apple Safari version 4 and higher (both Mac and Windows versions)
Supported Browsers for Librarians
All browsers used by librarians for QuestionPoint Chat must have Adobe Flash Player: Version 184.108.40.206 or higher installed regardless of version.
Chat librarians using co-browse
- Microsoft Windows (XP, Vista or Windows 7) ONLY
- Microsoft Internet Explorer Version 7 and higher ONLY
- A high speed connection to the internet
- Adobe Flash Player: Version 220.127.116.11 or higher
- A Java Virtual Machine up to Version 6 Update 7. Version 6 Update 10 or higher are not supported
Patrons using co-browse
- A Java Virtual Machine
- A connection to the internet (the faster the connection the better the experience)
Qwidget Mobile Browser Support
Full Support - The Qwidget works as expected.
Limited Support - There are minor issues with the qwidget on devices running this OS.
Not Supported - There are major issues with the qwidget on devices running this OS.