If you suspect that your handset has become blocked, you may need a PUK Code. PUK stands for Personal Unblocking Key. If you have entered your PIN code incorrectly 3 times your sim card will be blocked and you will be unable to make and receive calls/texts.
Check the table below to find the error message your handset is displaying, this will help you decide how to proceed.
|Manufacturer||If you see the following - you need a PUK||If you see the following - you need a new SIM|
|Sony Ericcson||Pin blocked - Unblock?||Blocked - Contact your Card Provider|
|Motorola||Blocked||Blocked - See Supplier|
|Alcatel||3 Bad Codes! PUK Code||Please call operator|
|Philips||Enter PUK||PIN blocked (May say SIM blocked)|
|Nokia||Simcard blocked - Enter PUK||Simcard rejected|
|NEC||This SIM is blocked||Unusable SIM|
|Trium||Phone permanently blocked|
|Sharp||Pin Blocked Enter PUK||PUK Blocked|
|O2 XDA / XDA II||SIM Card blocked. Please enter PUK||SIM card is invalid. Contact your service provider for assistance. Emergency calls can still be made.|
|Samsung||Please enter PUK Code||Contact service provider|
|I'm not sure||We can give you your PUK code even if you don't know the Make or Model of your handset.|
If the error message indicates that you need a PUK code, please enter your mobile number below and click 'Go'.